Workforce Group - Our client, a leading Commercial Bank is currently
recruiting suitable and qualified candidates for the position below:
Company: Foremost Commercial Bank
Job Summary
Company: Foremost Commercial Bank
Job Responsibilities
Job Summary
Use the link(s) below to apply on company website.
Contents
Contact Center Agent
Job Summary
- We are currently recruiting Contact Center Agents for a reputable bank. H/She will be the liaison between the bank and its current and potential customers.
- H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center “scripts” and “tools “when handling different topics.
- Identifying customers’ needs, complaints on issues with products or services, clarify information, and providing solutions.
- Meet personal/team qualitative and quantitative targets.
- Seize opportunities to up sell products when they arise.
- Research, identify, and resolve customer complaints using applicable software
- Understanding and ensuring to meet and exceed call center metrics while providing excellent consistent customer service.
- HND/BSc. in any discipline.
- Must not be more than 27 years old.
- Excellent spoken English with impressive interpersonal skills.
- Fluency in other languages is an added advantage.
- Must be resident in Lagos.
Transaction Officer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Location Lagos
- Job Field Banking
Job Responsibilities
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
- Informing customers about bank products and services.
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
- Maintaining and balancing cash drawers and reconciling discrepancies.
- Packaging cash and rolling coins to be stored in drawers or the bank vault.
- Handling currency, transactions, and confidential information in a responsible manner.
- Using software to track bank information and generate reports.
- Following all bank financial and security regulations and procedures.
- HND in any field
- Cash handling experience and on-the-job training may be required.
- Exceptional time management, communication, and customer service skills.
- High level of accountability, efficiency, and accuracy.
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- High level of accountability, efficiency, and accuracy.
Medical Sales Representative
- Job TypeFull Time
- QualificationBA/BSc/HND
- Location Lagos
- Job Field Sales / Marketing / Retail / Business Development
- Maintain relationship with previous, present and potential Customers to promote the company’s product within a geographical location or region.
- Identify and create new business relationships, ensure personal sales target are met, and proffer solution to customer’s problem.
- Provide information about the company’s product to nurses, doctors, hospitals, pharmacies and other stakeholders within the pharmaceutical industry.
- Ensure personal sales is achieved
- Receives periodic training from more experienced professionals
- Participates in projects such as product promotions, attending and organizing exhibitions, conferences, meetings, new product launches, and new marketing initiatives.
- Presenting products to healthcare staffs, including doctors, nurses and pharmacists with the aim of providing information about the company’s products and promote its usage.
- Liaise with Distributors and wholesalers so as to ensure that is constant availability of the product in the market
- Write frequent report on company and competitors performance within the market.
- University Degree in any field
- Proven successful working experience as a Medical Representative
- Valid Driver’s license and proven driving experience
- Excellent communication skills, fluent in English spoken and written
- Good Interpersonal skill
- High Degree of self-motivation, ability to work independently
- Highly self-organized
- Good computer skills in MS Windows and Office
Use the link(s) below to apply on company website.
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