The International Rescue Committee (IRC) responds to the world’s worst
humanitarian crises and helps people to survive and rebuild their
lives. Founded in 1933 at the request of Albert Einstein, the IRC
offers lifesaving care and life-changing assistance to people affected
by war or disaster. At work today in over 40 countries and 22 U.S.
cities, we restore safety, dignity and hope to millions who are
uprooted and struggling to endure. The IRC leads the way from harm to
home
We are recruiting to fill the position below:
Job Title: Case Management Assistant
Location: Konduga, Borno
Slots: 2
Job Overview/Summary
- The Case Management Assistant will provide psychosocial support,
case management support to survivors of gender-based violence through
individual counselling follow up support, referrals and dissemination of
information on available GBV services to encourage access to services
- She/he will in collaboration with the WPE Senior Case Worker
oversee provision of psychosocial /group support, skills building,
information sessions and other recreational activities that promotes
social support networks and cohesion with women and girls at the women
and girls centres/safe spaces
Major Responsibilities
Program Management, Technical Quality, and Strategy:
- GBV Case Management
- Provide direct support and care for adult and child survivors of
gender-based violence, including counseling and basic case management.
Case management services will include:
- Assessment of needs of clients
- Developing an action plan with clients
- Implementing the plan with clients
- Provide physical accompaniment to GBV survivors if requested to
access medical and other services according to their wishes, choices and
decisions
- Conduct direct and regular follow up of GBV survivors through home visits and based on survivors wishes and consent.
- Case closure (if and when appropriate)
- Conduct direct follow up of GBV survivors through home visits
and regular follow up visits based on survivors’ wishes and consent.
- Ensure proper documentation of reported GBV incidences through
utilization of GBVIMS case intake, action, follow up and other case
management forms appropriately.
- Follow GBV guiding principles of respect, confidentiality, and
safety/security and non- discrimination while providing services to
women and girls.
- Monitor how the GBV referral pathway is working through making
direct follow ups with other organizations that are providing services
to survivors.
- Facilitate safe space activities
- Plays a key role in kits distribution
- Participate in planning and conducting advocacy actions
- Provide reports in due time
- Any other services assigned by supervisor or agreed by the team
Psychosocial/Group Support/Safe Spaces:
- Conduct and help plan and organize psychosocial/ group support
activities with women and adolescent girls to meet the emotional needs
of survivors, build support networks among women/girls, and promote
social integration of survivors and other vulnerable women.
- Work with women and girls in the community to identify their
needs, interests and priorities, and where possible, adapt activities
according to these to ensure activities offered are culturally
appropriate and meet the needs of women and girls.
- Support in adolescent girls curriculum implementations
Outreach and Community Mobilization:
- In collaboration with the WPE Assistant Community Mobilizers,
conduct awareness raising activities on GBV and its health consequences,
promoting available services to women and girls, and addressing the
stigma preventing women and girls from accessing support and services
with activities for female only group.
- Identify and refer extremely vulnerable women and girls to
access services and material support in accordance with their level of
vulnerability and needs
- Lead sessions to increase awareness on the consequences of GBV,
promote available services to women and girls and address stigma
preventing access to services at the women centers.
- In collaboration with the WPE team, participate in meetings with
community leadership structures when necessary to advocate for the
needs of women and girls, and encourage their participation in GBV
prevention and response activities in the communities
Other Duties and Responsibilities:
- Support mentorship and trainings to IRC and other NGOs outreach
workers/volunteers to improve their skills and capacity to support and
refer survivors to services and adhere to guiding principles
- Assess gaps on how the referral pathway is functioning through
direct follow ups with service providers and make suggestions for
improvement to the supervisor.
- Maintain positive coordination and relationships with partner and other IRC sector staff.
- Ensure supplies/resources for counseling spaces, women centers
and other program activities are requested on a timely manner and are
efficiently utilized.
- Adherence to the IRC code of conduct (IRC WAY) that ensures
transparency, services and accountability to beneficiaries and reports
any abuse of beneficiaries by other IRC staff, including sexual
exploitation and abuse in accordance with the IRC reporting procedures.
- Track and keep information and records of psychosocial
activities taking place at the centers to strengthen monitoring of
program achievements
- Perform any other duties as required by the supervisor from time to time
- Adherence to the IRC Security Policy.
Key Working Relationships
- Position Reports to: Case management officer
- Indirect/Technical Reporting
- Position directly Supervises: Case management officer
- Key Internal Contacts: Other sector on referrals
- Country Program
- Region/Global
- Key External Contacts: Community members, school teachers and other NGOs staff
Job Requirements
Education:
- Minimum of an NCE certificate in Counseling/Social
Work/Psychology or related field preferred. University Degree in similar
fields would be an added advantage.
Work Experience:
- Counseling and training experience, including experience working with women and girls preferred
Demonstrated Technical Skills:
- Ability to maintain confidentiality and respect for clients at all times is essential.
- Excellent listening and observation skills, including ability to
create trust, support, respect and interact with survivors of all ages,
background and diversity
- Demonstrated commitment to women’s empowerment and protection
through current/ previous volunteer work in women’s group, girls clubs
or other relevant experience is an added advantage
- Ability to facilitate trainings and sessions, including group support activities with women and girls.
- Ability to keep records and write simple and basic reports of activities would be an added advantage.
Demonstrated Managerial/Leadership Competencies:
- Ability to work as a member of a team essential
- Positive and professional attitude, able to organize, maintain
composure and prioritize work under pressure, work overtime when
necessary and be able to coordinate multiple tasks and maintain
attention to detail.
- Ability to Travel: 10% of time if applicable
Languages:
- Ability to communicate in English, Hausa and or local dialects spoken in the location
- Computer/Other Tech Requirements:
- Full professional competency in Microsoft Office Suite,
especially Word, Excel, Outlook, and PowerPoint. Add position-specific
(e.g. accounting software, statistical software, etc.).
Standards of Professional Conduct:
- The IRC and IRC workers must adhere to the values and principles
outlined in the IRC Way – Code of Conduct. These are Integrity,
Service, and Accountability
- In accordance with these values, the IRC operates and enforces
policies on Beneficiary Protection from Exploitation and Abuse, Child
Safeguarding, Harassment-Free Workplace, Fiscal Integrity,
Anti-Retaliation, Combating Trafficking in Persons and several others.
Gender Equality:
- IRC is committed to narrowing the gender gap in leadership
positions. We offer benefits that provide an enabling environment for
women to participate in our workforce including parental leave,
gender-sensitive security protocols and other supportive benefits and
allowances.
Work Environment:
- The position will work in the Maiduguri Field Office. The program site in Northern Nigeria. This is security level 3 – orange
Benefits
- Monthly salary, 13 Month Salary Inclusive, Health Insurance
Coverage for Family, Pension, Creche Facilities available for Women with
babies under 24 Months.
Application Closing Date
30th May, 2018.
How to Apply
Interested and qualified candidates should submit their applications addressed to the "Human Resource Coordinator" via:
IRCNigeria.Recruitment@rescue.org The Subject of the application should read: "Case Management Assistant, Konduga".
Or
Hand delivery application should be submitted in
Maiduguri Field office.
Note: Only shortlisted candidates will be contacted
