Teller - Retail Banking Lagos 2019

Teller - Retail Banking

Lagos

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Strategy Branch Operations & Support

• Learn and understand all relevant regulations and internal Risk & Compliance policies and procedures
• Handle the following transactions and provide services according to the laid down procedures and standard of service:
  • Cash transactions
  • Fund transfer
  • Customer inquiry
  • Cheque collection
  • Processing of Local and Telegraphic transfers
  • Account maintenance
  • Balance confirmation
  • Customer Complaint handling
  • Rate board update
  • Cross Selling
  • Internal & external reports

• Assist ST/BOSM to ensure all Operational, Compliance, Control procedure and guideline are properly carried out and adhered to.
• Comply with internal policies and external regulations and ensure all internal and external report to be submitted on time
• To comply with respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and Line Manager as well as directly to the Country MLPO in urgent or exceptional circumstances.
• Build up good relationship with all internal and external customers.
• Make effort to improve personal product knowledge and to acquire multi-products processing skill.
• Make effort to improve personal productivity and output level. To achieve established standard.
• Understand and follow carefully the Bank's operational risk control standard underlying operating process and ensure the risks are minimized.
• Ensure timeliness of managing customer's complaints.

KYC

• Ensure you remain alert to the risk of money laundering and assist in the Bank's efforts in combating it by adhering to the principles in relation to: “Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers”.
• Ensure your staff are trained in combating money laundering

Branches Stability

• Comply with processes/policies which will ensure that on-going operations are in order and which will result in superior delivery of services.

Processes
Operational Risk Monitoring

• Ensures all Branch transactions comply with internal and external policy and regulations

Clearing

• Outward clearing processing and control

Risk Management Operational Risk Policy

• Ensure completion of all Leading Key Risk Indicators/ KRI's / KCSA issues relating to the branch.
• Ensure understanding of the Group's Risk Management Framework including relevant Operational Risk Framework ownership for branch sales and service related risk. Ensure a full understanding of the risk and control environment in area of responsibility

Governance

• responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• responsible for delivering ‘effective governance'; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Ikeja GRA branch team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders Internal

• BOSM
• BM
• CSE
• BSSE
• Tellers

External Customers (Current and Potential) Other Responsibilities

• Embed Here for good and Group's brand and values .
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Academic or Professional Education/Qualifications; First degree in any higher institution
• Professional Memberships;
• Bank training; Right start Live, ORMAF training,
• Languages; English Language

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages.

Standard Chartered

Click Here To Apply>>> 

Benitez 'helpless' as thrashing compounds slow start in China

Benitez 'helpless' as thrashing compounds slow start in China
source: AFP


AFP/File / STR Highly respected coach Rafael Benitez is facing a huge challenge at Dalian Yifang in China

Rafael Benitez won the Champions League with Liverpool and coached Real Madrid, but the scale of the task he confronts in China was laid bare this week in humiliating fashion.

The highly regarded Spaniard suffered one of the heaviest defeats of his managerial career when Dalian Yifang were thrashed 5-1 on Wednesday in the Chinese Super League (CSL).

Going into Sunday's final day of the season, Dalian are 10th of 16 teams, the same position as when Benitez took over in July.

They have won once in their last nine matches in all competitions.

"This is a game that I don't quite understand," an angry Benitez said following the heavy loss at relegation-threatened Tianjin Tianhai, accusing his players of giving up.

Benitez, who has also managed Valencia, Inter Milan, Chelsea, Napoli and Newcastle United, enjoyed a good start at Dalian but results have tailed off markedly.

The 59-year-old, who is constantly linked with a return to the English Premier League, averages 1.31 points from his 16 games in China, according to transfermarkt.com.

That is his poorest return since he was in charge at CF Extremadura in Spain 20 years ago, near the start of his managerial career.

Benitez, who took Liverpool to the Champions League title in 2005, looked "helpless and frustrated" after Tianjin's fifth goal, Soccer News said.

Fans and Dalian's owners, the conglomerate Wanda Group, were entitled to expect better from a team that includes Salomon Rondon, Yannick Carrasco and Marek Hamsik, the publication added.

"If Dalian... want to talk about rejuvenation and rebuilding glory, it is almost a fantasy," Soccer News said, labelling the Tianjin defeat "tragic".

The Dalian Evening News pointed the finger at Benitez's players and questioned their ability and attitude.

- Lure of the Premier League -

Dalian fans appreciate that Benitez -- who is on huge wages of $16 million a year -- has been brought in to revamp the club, and are prepared to give him time.

They lay the blame for the underwhelming results, especially in recent matches, on the players easing up with nothing to play for.


AFP/File / STR Benitez says he is enjoying life in northeast China


"Benitez's arrival brought hope," said Cui Yuanchen, a Dalian fan for two decades.

"Wanda's youth training tends to be Hispanic (in system and style) and Benitez brought the Spanish model from youth training to the first team, which is what Dalian Yifang football fans want to see.

"The team was also aging so in recent matches Benitez was using many younger players."

Benitez last week gave a series of interviews to British media and admitted that his wife Montse wants him to return to the Premier League.

It seems inevitable that the Spaniard will one day do so and his mini media campaign suggests that he wants to stay in the shop window in England.

Several Premier League managers -- Manuel Pellegrini at West Ham United, Unai Emery at Arsenal and Marco Silva at Everton -- are on shaky ground. Benitez's name is never far away.

But he told reporters that he relishes the rebuilding "project" at Dalian and is enjoying life in northeast China.

Cui, who has a football account on the Twitter-like Weibo with more than 16,000 followers, is confident that Benitez will still be there next season, despite the underwhelming start and Premier League interest.

"He's dedicated to his work and is professional," Cui said.

"I'm satisfied with the job Benitez is doing."

Moreno claims to be in the dark over Luis Enrique Spain snub

Moreno claims to be in the dark over Luis Enrique Spain snub
source: AFP


AFP / Josep LAGO Former Spain coach Robert Moreno has not been included in Luis Enrique's backroom team for Euro 2020.

Former Spain coach Robert Moreno responded to accusations of disloyalty on Thursday by claiming he still does not know why Luis Enrique chose to exclude him from his backroom team.

Luis Enrique's return to the national side was announced last week and he said Moreno had been "disloyal" and that he does "not want someone like that in my staff" in his presentation press conference on Wednesday.

Moreno was previously Luis Enrique's assistant but was promoted to head coach in June after Luis Enrique resigned to take care of his nine-year-old daughter Xana, who died in August of cancer.

"I had to take the step forward and I did it," said Moreno in a press conference called in Barcelona on Thursday.

"And it does not escape anyone that if I had not continued, he would not now be the coach."

Moreno led Spain through an unbeaten qualifying campaign and said in September he would be "the first and most delighted to step aside" if Luis Enrique wanted to resume his position.

But Luis Enrique claimed Moreno offered only to make way after Euro 2020 next summer, for which he said Moreno had shown a "defect" of too much ambition.

"In a first meeting with Luis Enrique, he told me that I had done what I had to do and that he felt proud of me," said Moreno.

"Then I asked him for a meeting to give him a hug and convey my support. It seemed appropriate to tell him that, just as I had said before, I would step aside if he decided to return.

"He said that seemed perfect but he told me that he no longer wanted me. I was in a state of shock. I let the staff know and I wondered what I had done wrong."

Luis Enrique and Moreno had been close friends after previously working together at Barcelona, Celta Vigo and Roma.

"I don't know why Luis Enrique doesn't want me to be with him today," Moreno added.

"I think he labelled me with words that are ugly and are not attributable to me. I think the years will go by and I will still not know.

"I am the first to be glad that Luis Enrique wants to coach again. I want to continue my career as a head coach and I want to lead a team. I really want to. My passion is to be a coach as someone who started at the bottom."

Spain finished top of their qualifying group after winning eight out of 10 games and scoring 31 goals. They will be a top seed for Euro 2020 when the draw is made in Bucharest on November 30.

News: Russia hits back at 'political' doping ban threat

News
Russia hits back at 'political' doping ban threat
source: AFP


AFP/File / Andrej ISAKOVIC This file photo taken on February 23, 2014 shows the Olympic flag and the Russian flag flying during the Closing Ceremony of the Sochi Winter Olympics

Russia on Thursday hit back at a proposed four-year ban on the country's athletes, denouncing accusations of a doping cover-up as a politically motivated attempt to block its athletes from competing.

A committee of the World Anti-Doping Agency on Monday made a bombshell recommendation for Russia to be barred from all sporting competition for four years.

It accused Moscow of falsifying laboratory data handed over to investigators as part of a probe into the doping allegations that have plagued Russia for years.

If WADA chiefs adopt the committee's recommendations at a meeting in Paris on December 9, Russia faces exclusion from key sporting events including the 2020 Tokyo Olympics.

Speaking to reporters in Moscow on Thursday, foreign ministry spokeswoman Maria Zakharova accused other nations of pursuing doping claims so they don't have to face off against Russian athletes.

A
FP / Yuri KADOBNOV Russian Foreign Ministry spokeswoman Maria Zakharova speaks to the media in Moscow in March 2018.


"This is about the politicisation of this issue in order to squeeze Russia out. There is a term for such a thing: unfair competition. This is a battle without rules, maybe even already a war," she said.

"The issue of doping... focuses exclusively on Russia, the problems of other countries are not discussed at all."

The scandal has tainted Russia's sporting reputation since the revelation of large-scale state-sponsored doping aimed at improving its medal performance at the 2014 Winter Olympics in Sochi.

Russian track and field athletes were barred from competing at the Rio Olympics in 2016 although Russians competing in other events were allowed to take part.

The ban was widened to include all events at the 2018 Pyeongchang Winter Olympics, though Russian competitors who could prove they were above suspicion were able to compete as neutrals under the Olympic flag.

- No Russian flag in Tokyo? -

The scandal has also been a blow to President Vladimir Putin, who has made sporting success a plank of boosting the country's prestige.

Russia's Olympic Committee said Thursday it would do all it could to ensure Russian athletes take part in the 2020 Games.

"We will do everything in our power to ensure our team is in Tokyo under the Russian flag," news agency RIA Novosti quoted committee chief Stanislav Pozdnyakov as saying.

He said there were no "objective obstacles" to the "vast majority" of Russian athletes fully participating in the Olympics.

"There is no discussion about participating under a neutral flag," Pozdnyakov said.

Monday's call from the WADA review panel came after Russian authorities were accused of falsifying laboratory data handed over to investigators in January.

The International Olympic Committee (IOC) has said it backs "the toughest sanctions against those responsible for this manipulation," while cautioning against blanket sanctions that would punish the innocent.

The head of Russia's RUSADA anti-doping agency, Yury Ganus, who was appointed in a bid to restore confidence, has blamed unnamed officials for interfering with the data, which were being held by criminal investigators, not RUSADA.

He told AFP on Tuesday that he expected WADA to uphold the recommended ban.

If Russia challenges an eventual suspension the case will go to the Swiss-based Court of Arbitration for Sport, whose decision will be binding on sports bodies including the IOC.

The Kremlin on Wednesday expressed its regret over the ban proposal and said Moscow was open to cooperation with international authorities.

Russian athletes have reacted with shock and dismay, with many urging WADA to reject the proposed ban.

News Astana stun United youngsters in Europa League

News
Astana stun United youngsters in Europa League

source: AFP

AFP / stringer England's Jesse Lingard scored for Manchester United before they lost to Astana

Kazakh champions Astana fought back to surprise a youthful Manchester United 2-1 in the Europa League on Thursday.

Captain Jesse Lingard opened the scoring for the visitors, who had already reached the last 32, before Dmitri Shomko equalised for the home side.

Di'Shon Bernard, 19, then put through his own goal to hand Astana victory over a United side whose average age was just 22.

United boss Ole Gunnar Solskjaer said some of the youngsters on show put their hands up to feature against Alkmaar in the final round of group matches on December 12.

"At times we were excellent but there were spells when we let them push us back. That cost us in the end," he said.

"These boys have learnt a lot and have given me food for thought. I'm very pleased with many of them."

Shomko, meanwhile, told UEFA.com that the result will live in his memory.

"I will be telling my grandchildren, 'you know guys a while ago I scored against Manchester United'. It does not matter who scored, really. The most important thing is that we won," he said.

Solskjaer made 11 changes from Sunday's draw with Sheffield United by handing senior debuts to teenagers Ethan Laird, Dylan Levitt and Bernard as well as naming cancer survivor Max Taylor on the bench.

United opened the scoring after 10 minutes as Lingard's low show from outside the box beat Nenad Eric to his right.

Shomko responded after 55 minutes as his effort from inside the box glanced past Lee Grant in the United goal.

The three points, Astana's first of the European campaign, were secured when Bernard deflected an Antonio Rukavina cross past 36-year-old Grant seven minutes later.

Astana were already out of contention for the knockout stages ahead of the round five fixture in Group L.

Later Thursday, AZ Alkmaar host Partizan Belgrade and a win for the Dutch side would move them a point ahead of the English giants.

News Football: Euro 2020 venues

News
Football: Euro 2020 venues

AFP NEWS

 AFP/File / Ian KINGTON London's iconic Wembley stadium will host the semi-finals and final of Euro 2020

The draw for the Euro 2020 finals takes place in Bucharest on Saturday at 1700 GMT, with just over six months to go until the start of the 24-team tournament, which for the first time will be played in 12 cities across the continent.

Here is a factfile of the 12 venues:

Rome

Stadio Olimpico (capacity 68,000)

Opened in 1953

Home of Lazio and Roma

Four matches:

Three Group A matches, all involving Italy, on June 12, June 17 and June 21

One quarter-final on July 4

Baku

Olympic Stadium (capacity 69,000)

Opened in 2015

Home of Azerbaijan national team and venue for 2019 Europa League final

Four matches:

Three Group A matches on June 13, June 17 and June 21

One quarter-final on July 4

Copenhagen

Parken Stadium (capacity 38,000)

Opened in 1992

Home of FC Copenhagen

Four matches:

Three Group B matches, all involving Denmark, on June 13, June 18 and June 22

One Round of 16 match on June 29

Saint Petersburg

Saint Petersburg Stadium (capacity 61,000)

Opened in 2017

Home of Zenit Saint Petersburg

Four matches:

Three Group B matches on June 13, June 17 and June 22 (two of these matches will involve Russia)

One quarter-final on July 3

Amsterdam

Johan Cruyff Arena (capacity 54,000)

Opened in 1996

Home of Ajax

Four matches:

Three Group C matches, all involving Netherlands, on June 14, June 18 and June 22

One Round of 16 match on June 27

Bucharest

Arena Nationala (capacity 54,000)

Reopened in 2001

Home of Romanian national team as well as FCSB and Dinamo Bucharest games

Four matches:

Three Group C matches on June 14, June 18 and June 22

One Round of 16 match on June 29

London

Wembley Stadium (capacity 90,000)

Reopened following renovation in 2007

Home of England national team

Seven matches:

Three Group D matches, all involving England, on June 14, June 19 and June 23

One Round of 16 match on June 27

Both semi-finals on July 7 and July 8

The final on July 12

Glasgow

Hampden Park (capacity 51,000)

Opened in 1903

Home of Scotland national team and Queen's Park

Four matches:

Three Group D matches on June 15, June 19 and June 23

One Round of 16 match on June 30

Bilbao

San Mames (capacity 53,000)

Opened in 2013

Home of Athletic Bilbao

Four matches:

Three Group E matches, all involving Spain, on June 15, June 20 and June 24

One Round of 16 match on June 28

Dublin

Dublin Arena (capacity 51,000)

Renovation completed in 2010

Home of Republic of Ireland national team and Irish Rugby

Four matches:

Three Group E matches on June 15, June 19 and June 24

One Round of 16 match on June 30

Budapest

Puskas Arena (capacity 68,000)

Opened in November 2019

Home of Hungary national team

Four matches:

Three Group F matches on June 16, June 20 and June 24

One Round of 16 match on June 28

Munich

Football Arena Munich (capacity 70,000)

Opened in 2005

Home of Bayern Munich

Four matches:

Three Group F matches, all involving Germany, on June 16, June 20 and June 24

One quarter-final on July 3

News Latham ton puts New Zealand in solid position against England

News
Latham ton puts New Zealand in solid position against England



 AFP / DAVID GRAY Tom Latham scored a century for New Zealand on the first day of the second Test against England

Tom Latham's unbeaten hundred and his century stand with Ross Taylor laid a solid foundation for New Zealand before rain brought an early end to day one of the second Test against England in Hamilton on Friday.

Latham was on 101 when the rain swept in, just three deliveries after the tea break with New Zealand 173 for three.

While Latham played down his 11th Test century as "nice", England were left to regret dropping the left-hander on 66 and not meeting expectations after winning the toss and bowling first.

"On day one of a Test match if you get a team six or seven down by the close you've probably had a pretty good day," said Chris Woakes who took two of the three wickets to fall.

Woakes was added to the England line up to give them five seamers on a wicket renowned to assist the side bowling first.

Instead England toiled for little reward, saw Ross Taylor benefit from a dubious decision during a century partnership with Latham and lost the use of Ben Stokes as a bowling weapon.

Stokes, who was also responsible for dropping Latham, felt pain in his left knee after bowling two overs and will be assessed overnight to see whether he can bowl again during the innings.

Latham has now scored five centuries in the last 10 Test innings but preferred to talk about "a reasonably good day" for New Zealand rather than focus on himself.

"Hopefully we can keep going and put a good score on the board," he added, mindful that he had failed in the first Test when New Zealand posted 615 for nine declared to beat England by an innings.

His 11th century lifted him to equal sixth on the New Zealand century-makers list headed by Kane Williamson with 20.

Williamson, however, was off his best this innings when he was dismissed for four in a rocky start for New Zealand after Jeet Raval was removed for five.

But from two for 39, Latham and Taylor put on 116 for the third wicket when Taylor went for 53 to have New Zealand three for 155.

All three wickets were to catches by England captain Joe Root at first slip.

Taylor also received a let-off which proved costly for England when he was hit on the pads by Stuart Broad and given out.

After conferring with Latham, Taylor sought a review which saw the dismissal overturned when slow-motion video replays detected a faint sound after the ball passed the bat but had not reached the pads.

TV Umpire Bruce Oxenford believed it could only have come from an inside edge, keeping Taylor safe although there appeared to be no concrete evidence to prove this.

A relieved Taylor batted on to bring up his 32nd Test half-century with a four and was dismissed on the next ball.

After New Zealand had lost the wickets of Raval and Williamson cheaply, Latham and Taylor dominated for nearly 34 overs to rescue the innings.

Latham has 15 fours in his 101 off 164 deliveries while Taylor faced 100 balls for his half-century which included eight boundaries.

Woakes finished the day with two for 41 while Broad had one for 33.
world news

News Philippines' Duterte calls for probe after chaotic SEA Games build-up

News
Philippines' Duterte calls for probe after chaotic SEA Games build-up



AFP / Ted ALJIBE Philippines President Rodrigo Duterte has called for an investigation into preparations for the Southeast Asian Games

Philippine President Rodrigo Duterte has called for a probe into the preparations for the Southeast Asian Games, which start on Saturday after a messy build-up marked by last-minute construction and logistical problems.

Complaints over transport, accommodation and food stacked up as thousands of athletes flood in for the biggest ever edition of the Games, which are also threatened by an approaching typhoon forecast to hit the northern Philippines early next week.

Red-faced organisers apologised and promised to do better, but after criticism grew under a mocking hashtag, #SEAGamesfail, Duterte waded into the furore late Thursday.

"I said let us investigate. Do not create a firestorm now because we are in the thick of preparations," he told reporters.

"To me personally there was a lot of money poured into this activity," he added. "Now I suppose that with that kind of money you can run things smoothly. Apparently, maybe something went wrong."

Earlier, however, the PHISGOC organising committee chairman Alan Peter Cayetano remained upbeat.

"First and foremost, this is going to be a great hosting," he said. "You will be very, very proud of your country, of your athletes once the SEA Games are over."

In matters out of its own hands, the Philippines is also bracing for a typhoon which national forecasters warn is steadily intensifying.

PAGASA said Typhoon Kammuri -- which is packing gusts of 170 kilometres (87 miles) per hour and maximum sustained winds of 140 kph -- is presently heading right for Games venues in the north of the country and is expected to make landfall on Tuesday.

- Tight security -

This year's Games in Clark, Manila and Subic, which run through to December 11, are particularly complex with a record 56 sports across dozens of venues that are in some cases hours' drive apart, even before Manila's notorious gridlock traffic is factored in.


AFP / TED ALJIBE Workers have been making last-minute preparations at SEA Games sites


The vast scale of the multi-sport event has included erecting a massive sports complex in New Clark City, which is at least two hours' drive north from the capital.

The Philippines' path towards Saturday's opening ceremony -- an all-singing, all-dancing celebration of the island nation -- has been tortuous from the start.

Manila in July 2017 suddenly pulled out of hosting the Games to focus on rebuilding the southern city of Marawi which was heavily damaged during seige by jihadists.

But officials made a U-turn just one month later after securing backing from Duterte.

Security remains a top concern, and police have increased visibility at nightspots near competition venues and suspended Filipinos' right to carry firearms outside their homes.

Almost 16,000 policemen are deployed in various parts of greater Manila, particularly in the venues and hotels where athletes and other delegations are billeted.

- Home advantage -

The Philippines, which last hosted the biennial games in 2005, is aiming to win the most medals, and history is on their side: seven of the last 11 SEA Games hosts have topped the table, reflecting the tradition of rewriting the sporting programme to suit local strengths.

Malaysia topped the table two years ago with home advantage in Kuala Lumpur, ahead of Thailand and Vietnam, with the Philippines in sixth place.

Around 8,750 athletes and team officials are expected at this year's edition, and there are some 12,000 volunteers. Organisers hope more than 500 million viewers will tune in on TV.

In an eclectic programme, Olympic sports like swimming and athletics sit side-by-side with regional favourites like martial arts pencak silat, arnis and wushu, and this year athletes will even battle an obstacle race course in Manila.

Medals will be awarde in eSports -- a first for a multi-sport competition sanctioned by the International Olympic Committee, after the discipline featured as a demonstration sport at last year's Asian Games in Jakarta.

Southeast Asia nations rarely shine at the Olympics, but the region's two gold medallists from Rio 2016 -- Singaporean swimmer Joseph Schooling and Vietnamese shooter Hoang Xuan Vinh -- are among the athletes competing in the Philippines.

source: https://www.afp.com/en/news/3955/philippines-duterte-calls-probe-after-chaotic-sea-games-build-doc-1mn44m5

'True gentleman' - tributes as ex-Australia coach Pim Verbeek dies at 63

News
'True gentleman' - tributes as ex-Australia coach Pim Verbeek dies at 63



AFP/File / Khaled DESOUKI Pim Verbeek had successful spells with Australia, South Korea and Oman

Former players and officials paid tribute on Friday after Pim Verbeek, who coached the Socceroos at the 2010 World Cup and also saw success with South Korea and Oman, died from cancer at the age of 63.

Tim Cahill and Mark Schwarzer, who both played under the Dutchman at the 2010 World Cup in South Africa, called him a "gentleman", while Football Federation Australia said he would be sadly missed.

"Pim made a great mark on Australian football, and is fondly remembered by the people that worked closely with him, many members of the media, as well as the public," said FFA chairman Chris Nikou.

"Pim's record as coach of the Socceroos can only be looked back on as strong, however the outpouring of sincere sentiments since news of his passing filtered through highlights the esteem in which he was kept by many."

Verbeek was assistant coach of the Koreans at the 2002 World Cup, when they reached the semi-finals under Guus Hiddink, and at the 2006 tournament.

After taking over from Dick Advocaat as head coach in 2006, Verbeek led South Korea to third place at the 2007 Asian Cup before becoming Australia coach just weeks before World Cup qualifying began.

Verbeek duly guided the Socceroos to their second straight World Cup in 2010, where they lost 4-0 to Germany, drew 1-1 with Ghana and beat Serbia 2-1, missing out on the knockout phase on goal difference.

"So sad to lose such a gentleman and someone who I respected a lot as a manager and person. Rest in peace Pim Verbeek," tweeted Cahill, while Schwarzer called the news "heartbreaking".

"Very sad and heartbreaking news today of Pim Verbeek's passing," wrote the former goalkeeper.

"He was an amazing human being, a true gentleman with an infectious smile. Someone I have had the privilege to call a friend. You will never be forgotten."

Verbeek managed the Socceroos in 33 matches, securing 18 wins and nine draws.

He spent his entire playing career at Sparta Rotterdam before injury forced his retirement at the age of just 25.

In his later years as a coach, Verbeek coached Morocco's Under-23s for three years before taking over Oman in 2016, leading them to the last 16 for the first time at this year's Asian Cup.

After Oman were knocked out by Iran, Verbeek announced his retirement, saying it would be his last job in football.

"Those who enjoyed the 2002 World Cup will always remember Hiddink and Verbeek. I hope he rests in peace," one South Korean fan wrote on Twitter.

"Thanks for the happy memories," added another.

burs-mp/arb/th/aph
source: https://www.afp.com/en/news/3955/true-gentleman-tributes-ex-australia-coach-pim-verbeek-dies-63-doc-1mn4w97

Internal Control Manager Job at Aureole Consulting 2019

Internal Control Manager Job at Aureole Consulting

Aureole Consulting Limited is an HR consulting company which specialize in talent acquisition services, Outsourcing Services, Executive Search, Social Media Job Advertisement, HR consulting amongst other services.

We are recruiting to fill the position below:

Job Position: Internal Control Manager
Job Location: Lagos

Job Summary

• The internal control functions provides an independent assessment of our Client's internal systems, identifies and evaluates risks and ensures compliance.

Requirements

• Must have between at least 2 years work experience within the retail industry.
• Candidate will also act as the Senior Finance Analyst, hence knowledge of accounting softwares will be an added advantage.
• Must have advance Microsoft excel skills.
• Must have excellent written and oral communication skills.

Salary
N150,000 monthly.

How to Apply
Interested and qualified candidates should send their Application Letter and CV to: Careers@aureole.ng clearly indicating the "Job Title" as subject of your mail.

HR Manager Job at Sunrose Consulting Limited 2019

HR Manager Job at Sunrose Consulting Limited

Sunrose Consulting Limited - Our client, a Multinational Engineering and Contracting Company as well as a telecom services provider with 15 years of experience in Africa delivering quality services to its clients across infrastructures sectors such as telecom, general construction, water, health and power sectors. The company supports turnkey projects, professional works and services under the umbrella of a single facilities provider while adhering to worldwide standards.

The company now seeks to recruit suitably qualified candidates to fill the position below:

Job Position: HR Manager
Job Location: Lagos
Job Description

• Reporting to the Managing Director, you will maintain and enhance the organisation's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
• You will make a significant contribution to the strategic direction and management of the company’s business through advice and implementation of people and culture solutions to ensure effectiveness in attracting, managing, developing, motivating and retaining top quality staff.

Requirements

• Degree qualified, you must have a minimum of 8 years’ experience managing human resources in a structured organisation.
• You must have a deep and up-to-date knowledge in HR development and be versatile in the Nigerian Labour law.
• You must have all-round management abilities with strengths in communication, administration and influencing.

How to Apply
Interested and qualified candidates should send their Application Letter and CV to: info@sunroseconsulting.com clearly indicating the "Job Title" as subject of your mail.

Head, Human Resource and Administration Recruitment at HT-Limited 2019

Head, Human Resource and Administration Recruitment at HT-Limited

HT-Limited is Business Management Consulting firm, offering support in business development, human resources management and administration.

HT-Limited is a member of the Chartered Institute of Personnel Management in Nigeria, with offices in Lagos, Nigeria and Accra, Ghana. We provide customized HR consulting solutions for employers looking to reduce risks and overhead costs, so more time can be spent on revenue generating activities.

We are recruiting to fill the position below:

Job Position: Head, Human Resource and Administration
Job Location: Agbara, Ogun

Functions and Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Monitoring administration to established standards, procedures and identifying opportunities for improvement and resolves any discrepancies.
• Supervises the activities of the IT and Facility Management/Admin.
• Plan seminars as needed to accomplish the organization's and department's goals.

Requirements

• M.Sc./MBA is required
• Degree in Human Resources or related field, plus relevant certifications and memberships
• Proven experience in similar capacity
• Demonstrable experience with human resources metrics with sound knowledge of HR systems and databases.

Method of Application
Interested and qualified candidates should send their CV to: resumes@ht-limitedng.net using the "Job Title" as the subject of the mail.

Global International Scholarship Award At University of Oregon, USA 2020

The University of Oregon, USA is inviting applicants for the Global Scholars Award which will be awarded to Individuals who are interested in studying for a degree program at the Institution.
The university works hard to provide inspiring educational students opportunities in the classroom and beyond. Here, students get a chance to study, work, play, explore, debate, and engage with people from all over the world.

Eligible Countries: International
Type: Undergraduate and postgraduate
Value Of Award: Up to $45,000
Number Of Awards: Not Known
Eligible Course: Academic program in internationalizing and globally diverse population.
Eligibility:

• Applicants must be new or continuing international students either admitted to or continuing in a University of Oregon
• Applicants must be in good academic standing and hold valid F-1 or J-1 immigration status.
• Applicants must be fluent in English Language

How To Apply: International applicants must have to enrol in bachelor’s or master’s degree coursework at the university via the common application, coalition application or Oregon application.
Visit The Official Website For More Information
Application Deadline: March 1,  2020

Global International Scholarship Award At University of Oregon, USA 2020

The University of Oregon, USA is inviting applicants for the Global Scholars Award which will be awarded to Individuals who are interested in studying for a degree program at the Institution.
The university works hard to provide inspiring educational students opportunities in the classroom and beyond. Here, students get a chance to study, work, play, explore, debate, and engage with people from all over the world.

Eligible Countries: International
Type: Undergraduate and postgraduate
Value Of Award: Up to $45,000
Number Of Awards: Not Known
Eligible Course: Academic program in internationalizing and globally diverse population.
Eligibility:

• Applicants must be new or continuing international students either admitted to or continuing in a University of Oregon
• Applicants must be in good academic standing and hold valid F-1 or J-1 immigration status.
• Applicants must be fluent in English Language

How To Apply: International applicants must have to enrol in bachelor’s or master’s degree coursework at the university via the common application, coalition application or Oregon application.
Visit The Official Website For More Information
Application Deadline: March 1,  2020

Global Scholarships for Undergraduates At University Of Waterloo in Canada 2020

Applications are currently ongoing at the University Of Waterloo, Canada. This scholarship program is awarded to applicants who are looking at undergoing a degree program at University Of Waterloo, Canada.
These scholarships are open to international students studying on a study permit only

Eligible Countries: International
Type: Undergraduate
Value Of Scholarships: The scholarships will be awarded worth up to $12,000 to $25,000
Eligibility: 

1. demonstrated qualities of leadership and positive attitudes in keeping with the Mission Statement of the University.
2. Applicant must be an international student.
3. Applicants must Be able to demonstrate financial need.
4. Applicants must Have accepted an unconditional offer of admission for the academic year 2018-2019

How To Apply: Please complete the online application. Please submit hard copies of all necessary documents to the International Student Office.
Your application package will include, in the following order :
1. complete and signed application
2. official high school transcript [if attended more than one school please include all]
3. reference letter #1 – Math or Computer Studies teacher
4. reference letter #2 – Principal or designate
5. copies of all relevant award certificates (originals cannot be sent back to you)
Email carolyn.sedore@uwaterloo.ca ONE attachment containing your entire application and all supporting documents. Please avoid sending separate files. This could result in an incomplete file being considered.
Visit The Official Website For More Information 
Application Deadline:  February 3, 2020

German Academic Scholarships for West African Countries At University of Ghana in 2020

The Regional Institute for Population Studies (RIPS) at the University of Ghana is accepting applications for the award of the 2020/2021 German Academic Exchange Service (DAAD) Scholarships to pursue Master of Arts (MA) and Doctor of Philosophy (PhD) degrees in Population Studies at RIPS.
RIPS is committed to training and development of the intellect, independence, and character of the most competitive graduate students and faculty.

Eligible Countries: West African Countries
Type: Master and Doctoral
Value Of Award: Tuition Fee
Number of Awards: Not Specified
Eligibility:

• Applicants must have completed an undergraduate degree and obtained a second class lower minimum to qualify for the MA program or a Master’s degree with a minimum GPA of 3.0 to qualify for the PhD program.
• Applicants must have completed their last university degree not more than 6 years ago at the time of application.
• Applicants must be nationals or permanent residents of a West African country (Inclusive Cameroon).

How To Apply: Applicants have need apply admission at the University and email the print out of completed application form with scanned copies of required documents to daadrips@ug.edu.ghor or daadscholarship@rips-ug.edu.gh
Applicants are required to uploaded the following documents:
MA applicants:

• Undergraduate Certificate
• Undergraduate Transcript
• One-page personal statement
• TOEFL/IELTS examination grades not more than two years at the time of application (if applying as national or permanent resident of Francophone/Lusophone country)

PhD applicants:

• Graduate and Undergraduate Certificates
• Graduate and Undergraduate Transcripts
• One-page personal statement
• Research proposal (this must include a research background, proposed research objective(s)/question(s) and methods sections) (3-page maximum, 1.5 line spaced minimum)
• Master’s degree obtained with a Master’s dissertation/thesis written in English (if applying as national or permanent resident of Francophone/Lusophone country)

OR
TOEFL examination grades not more than two years at the time of application (if applying as national or permanent resident of Francophone/Lusophone country)
Visit The Official Website For More Information
Application Deadline: December 15th, 2019

2020 Scholarships For Postgraduates At University Of Queensland in Australia

Applicants are currently invited for the Earmarked Scholarships which will be provided to Individuals who are interested in undergoing a degree program at the University Of Queensland – Australia.
The university will provide a tax-free living stipend of $28,092 per annum to the high achieving applicants. The educational award is open to outstanding students to undertake a higher degree by research in Australia. The program provides the opportunity to work with leading researchers and contribute to large projects of national significance.

Eligible Countries: International or Domestic
Type: Higher Degree by Research
Value Of Award: $28,092
Number of Awards: Not Specified
Eligibility:

• Applicants should have a 1st class Honours or Master’s degree in Chemical Engineering, Mineral Engineering, and Metallurgical Engineering, or equivalent.
• Applicants must have to accomplish the English language requirements of the university.

How To Apply: Interested applicants needs to admission to a higher degree by research coursework at the university. After taking affirmation, you should complete the online application form.
Visit The Official Website For More Information
Application Deadline: Open

Macqueen Scholarship for MSc Students At University of Edinburgh in UK 2020

The University of Edinburgh – UK is offering the Macqueen Scholarship to Interested applicants seeking to undergo a degree program at the Institution.
One award covering tuition fees at the Home/EU fee rate and a maintenance stipend of £14,000 is on offer to applicants for MSc by Research in Social and Political Science.

Eligible Countries: International
Type: Masters
Value Of Award: £14,000
Number Of Awards: 1
Eligible Field Of Study: The studentships are awarded in the field of Social and Political Science.
Eligibility:

• Applicants must be International students
• Applicants must be fluent in English Language
• Applicants must have good academic records
• Applicants must be intending to commence MSc by Research in Social and Political Science in September 2020 on either a full-time or part-time basis.

How To Apply: first submit a complete application for admission to an MSc by Research degree. Applicants submit the on-line application form located within the applicant hub. After submitting an application for your program of study, you will receive a University Username (UUN) and access to MyEd where you can reach the application system. Instructions on the online awards/application system can be found here.
Visit The Official Website For More Information
Application Deadline: February 3, 2020

Dubin Graduate Fellowship in MSc at Harvard Kennedy School in USA, 2020

Outstanding aspirants are inviting to apply for the Dubin Graduate Fellowship to study at Harvard Kennedy School in the USA. The fellowship is open for both domestic and international students for the academic year 2020-2021.
Course Level: Master’s degree

Award: $5000
Access Mode: Online
Number of Awards: Not Known
Nationality: International
The award can be taken in the USA
Eligibility

• Eligible Countries: Applications are accepted from around the world.
• Acceptable Course or Subjects: The studentships are awarded in the subjects offered by the university.
• Admissible Criteria: This fellowship is open to students entering their first year of study in any of the Harvard Kennedy School’s master’s degree programs.

How to Apply: For applying, candidates first select an eligible program and submit an application to study at university. After receiving an offer to study at RMIT, they have to submit the online application.

• Supporting Documents: Applicants must submit a biographical profile, not to exceed 150 words and a document containing written responses.
• Admission Requirements: For taking admission, you need to meet the program’s entry requirements to study at the university.
• Language Requirement:  You must submit your Test of English as a Foreign Language (TOEFL) or International English Language Testing System (IELTS – academic test only) score if English is not your native language

Benefits

• Fellows are awarded a scholarship up to full tuition and health fees for up to two years, depending on the length of their graduate degree program.
• Fellows are eligible for a stipend of up to $5000 to support unpaid summer internships or professional development.

Apply Now

Application Deadline: February 4, 2020

Purple and Gold Scholarship for Undergraduates at University of Washington, USA 2019

Purple and Gold Scholarship for Undergraduates at University of Washington, USA

The University of Washington is excited to announce the Purple and Gold funding for freshmen at UW Academy in the USA.
The award is open to US students who are not residents of Washington State and will enrol as full-time students at UW Academy.

Course Level: Undergraduate
Award: Amounts vary by winners
Access Mode: Online
Number of Awards: NA
Nationality: U.S. citizens
The award can be taken in the United States
Eligibility

• Eligible Countries: Only for the United States
• Acceptable Course or Subjects: The fund will award in any subject offered by the UW Academy
• Admissible Criteria: Applicants must meet all the following criteria:
• S. students (U.S. citizens, permanent residents, refugees and undocumented residents) who are not residents of Washington state.
• Students admitted to UW Academy are not eligible for the Purple & Gold Scholarship.
• Recipients are not now, and nor will they become, residents of the state of Washington for the four-year duration of the award.
• Recipients will confirm their intention to enroll at the UW for the autumn quarter by May 1 of the year they wish to enroll. May 1 is the National Candidate Reply Date.
• Recipients will enroll as full-time students, defined as a minimum of 12 credits per quarter for three quarters of the academic year.
• Full-time requirements: students should register for 12 or more credits to be considered full-time if you are an undergraduate or professional student. If you are a graduate student, you should register for 10 or more credits.

How to Apply: If you are considering applying for the award, you need to take admission at UW Academy.

• Supporting Documents: Unofficial high school transcript, two letters of recommendation (One from English/Language Arts/Social Science & One from Math/Natural Sciences), application essays, and two optional recommendations
• Admission Requirements: As a part of the application, students are required to take either the SAT or the ACT Exam for applying UW Academy. Register for the ACT here or register for the SAT here.
• Language Requirement: Applicants must have good knowledge of the English language (speaking, reading, and writing)

Benefits

The UW Academy will provide a study fund for the recipient. Amounts vary by winners. The grant may be used only for the Seattle campus. As long as recipients maintain good academic standing, the award is renewable for four years.

Apply Now

Application Deadline: 4:30 PM on Monday, March 9, 2020

International Scholarships At Heidelberg University in USA 2020

International applicants are invited for the International Financial Aid Program which is provided to Outstanding applicants looking at studying a degree program at Heidelberg University, USA.
The award amount will be distributed in the following manner:

• International Ambassador Scholarship: $13,000 – $17,000 per year
• International Student Financial Aid (ISFA) application: Up to $10,000 per year

Eligible Countries: International
Type: Undergraduate
Value Of Award: Up to $17,000 per year
Number Of Awards: Not Known
Eligibility:

• Applicants have to take admission in the bachelor’s degree coursework at the Heidelberg University.
• Applicants must be International Students
• Applicants must be fluent in English Language
• Applicants must hold a high school certificate.

How To Apply: Applicants must have to enrol in undergraduate degree coursework at the university and also complete the financial aid application.
Visit The Scholarship Webpage For More Information
Application Deadline: December 1

Executive Dean’s Scholarship For MBA Students at Edith Cowan University in Australia 2019

Executive Dean’s Scholarship For MBA Students at Edith Cowan University in Australia

The Edith Cowan University -Australia is now awarding the Executive Dean’s Business Scholarship to Individuals who are interested in pursuing a scholarship opportunities for studies at the Institution.
The program provides an opportunity to re-organize the way higher education is delivered in a specific and inspiring campus environment.

Eligible Countries: International
Type: MBA
Value Of Award: 20% reduction in tuition fees
Number of Awards: Not known
Eligibility:

• Be an International student, not an Australian Citizen, Australian Permanent Resident, or New Zealand Citizen.
• Not be in receipt of a government award or industry sponsorship.
• Be issued an offer to study the Masters of Business Administration course
• Applicants will need to demonstrate your English competency to enter any of our courses.

How To Apply: If we approve your ECU course application you’ll automatically be assessed for this scholarship by our Admissions Office. No separate scholarship application is required.
The Admissions Office will issue a separate letter relating to your scholarship, along with a Letter of Offer for your course, to confirm whether you’ve been successful.

Applying for an ECU Course

You’re invited to apply through any one of ECU’s Authorised Agents.
You can also apply online via the ECU Online Application Portal.
Please note that if you’re a citizen of India, Pakistan, Nepal, Bangladesh or Nigeria you must apply though an ECU Authorised Agent.
Visit The Official Website For More Information
Application Deadline: July 31, 2020

Global MSc Scholarships at Karolinska Institutet In Sweden, 2020

The Karolinska Institutet is offering tuition fee scholarships to excellent students who are Interested in pursuing a degree program at the Institution.
Eligible Countries: International

Course Level: Masters
Eligibility: To be eligible for the KI Global Master’s Scholarship you must:

• be a tuition fee paying student (from outside the EU/EEA)
• fulfil the entry and documentation requirements for the programme you have applied for.
• have applied to one of Karolinska Institutet’s Global Master’s Programmes starting 2020

How To Apply: All applicants to the Global Master’s program at Karolinska Institute who are obliged to pay tuition fees and have paid the application fee to University Admissions will receive information and an invite to apply for the KI Global Master’s Program scholarship after the last day to pay the application fee and submit supporting documents.
Invitations to apply for the scholarship are sent by email 8 February to the email address you have used to create your account at universityadmissions.se.
The selection process is based on an overall assessment of the applicant’s CV and qualifications that are submitted via UniversityAdmissions and evaluated in connection with the application for a KI Global Master’s programme. Scholarship awaredees will be notified via email.
Visit The Official Website For More Information
Application Deadline: 15 January 2020
Last date to pay application fee and submit supporting documents: 3 February
Invitations to apply for the scholarship sent by email: 7 February
Notification of selection for the Global Master’s Programmes: 3 April
Notification of selection for the scholarship: 24 April

Software Developer Job at Alliance Consulting and Digital Solutions Limited 2019

Software Developer Job at Alliance Consulting and Digital Solutions Limited

Alliance Consulting & Digital Services Limited - Our client is a leader in the Public Sector of the Financial Services Industry.

As a result of it’s determination to enhance its business growth, they are recruiting to fill the position below:

Job Position: Software Developer
Ref Id: ACDS/003/2019
Job Location: Nigeria

Requirements

• B.Sc (Computer Science or Computer Engineering) and Master's Degree in a related field.
• Dot Net Core Framework with C#, MVC 4 or 5, Web API 2 - RESTful Service using, MVC design pattern, RDBMS - SQL Server 2012 - 2016, RAZOR View Engine using JQUERY
• Proficient understanding of code versioning tools such as Git
• Good knowledge of JavaScript, jQuery, HTML and CSS and other JS Frameworks
• SQL Server and understanding of Design Patterns like MVVM, MVP & MVC
• Knowledge of Angular iS, jQuery, HTML5 & CSS3, Agile programming
• Understanding of development lifecycle
• 7-8 years cognate experience
• Professional Qualification would be added advantage

How to Apply
Interested and qualified candidates should send their Applications to "the Managing Director, Alliance Consulting & Digital Services Limited" via: humanresourcesap@gmail.com ,  recruitment@acdsconsulting.com clearly indicating the "Ref Id" as subject of your mail.

Finance Support Officer Job at Peen Nigeria Limited 2019

Finance Support Officer Job at Peen Nigeria Limited

Peen Nigeria Limited is licensed to provide Stevedoring services in Nigeria, and we are presently recruiting suitably qualified candidates to fill the position below:

Job Position: Finance Support Officer
Job Location: Lagos

Job Responsibilities

• Take part in the day to day update of financial statement
• Assist in preparing account reconciliation
• Assisting in the preparation of budgets
• Managing records and receipts
• Take part in preparing of bank schedule
• Assist in preparation of NHF and NSITF schedules
• Filling of statutory deductions
• Assist in preparation of financial documents
• General account practices and duties.

Job Requirements

• Minimum of OND qualification in Accounting and any Financial Management courses
• Minimum of 27 years of age
• Minimum of 2-3 years experience as an accountant or any finance position
• Must be computer literate and conversant with accounting software
• Must have excellent communication and written skills
• Must be very conversant with figures and very proactive.
• Applicant must be ready to work extra hours on few occasions.
• Applicants must reside around Ikeja, Idiroko/Maryland, Ketu/Ojota, Shomolu/Bariga, Palmgrove/Onipanu, Gbagada axis.

How to Apply
Interested and qualified candidates should send their CV and other Application documents to: peennigerialimited@gmail.com using the Job Title as the subject of the mail.

Internal Control Officer Job at a reputable company 2019

Internal Control Officer Job at a reputable company

A reputable company requires the services of suitably qualified and self-motivated individuals to fill the position below:

Job Position: Internal Control Officer
Job Location: Nigeria

Qualifications

• Minimum of First Degree or HND in Accountancy with a minimum of 5 years experience.

Method of Application
Interested and qualified candidates should send their Applications to: fdoc.recruitments@gmail.com using the Job Title as subject of the email.

Customer Service & Analytics Manager Job at Lumos Nigeria 2019

Customer Service & Analytics Manager Job at Lumos Nigeria

Lumos offers clean and affordable solar power to a market of 1.3 billion potential customers who live off the electricity grid.Lumos enables people to replace hazardous and expensive kerosene generators and lanterns with modern solar electricity that can power lights, cellphones, fans, computers, TVs and other small electronic devices (all at once, every day). By offering Solar Power as a Service, Lumos offers homes and small businesses a simple and affordable way to pay for electricity in small installments using their mobile phones

We are recruiting to fill the position below:

Job Position: Customer Service & Analytics Manager
Job Location: Lagos

Job Responsibilities

• Take full ownership of Incoming call center migration in-house
• Supervise and support and monitor the daily call flow into 180 Call center and the case flow into the Customer service support center on a day-to-day basis, keeping in mind the overall business objectives
• Demonstrate commitment, loyalty and an ability to work both as an enthusiastic team leader and a member
• Clear and concise dissemination of company information and processes to 180 & Service support center
• The incumbent’s ability is to be proactive and anticipate areas where assistance is needed key to the role function as well as the ability to demonstrate initiative
• Foster a cordial and fun team environment
• Demonstrate commitment, loyalty and an ability to work both as an enthusiastic team leader and a member
• Politely handle escalated customer concerns through diverse channels
• Ensure that customer details are fully updated on Salesforce in an end user friendly format
• Raise change requests for Salesforce with a goal to improve and simplify the UI/UX
• Supports all other departments within the organization by ensuring clear flow of Customer information
• Proactively anticipate areas where assistance is needed, as well as demonstrate initiative
• Perform C-Sat surveys on customers and initiate action plans for improvement based on feedback
• Seek to daily identify gaps and growing customer expectations to ensure an NPS score of 40+ is achieved and sustained
• Utilize Quality Assessor feedback to improve Qualitative performance of all CSS Reps
• Performance Management (Key Performance Indicators):
  • Call Center Operations - Quantitative & Qualitative
  • Quality Assurance management for customer interactions
  • Customer Feedback
  • Review KPIs to ensure alignment with companywide goals.
• Commitment to continuous improvement using data analytics
• Call Scripting of processes
• Monitoring of all Incoming and Outgoing contact center queues to ensure SLs & ALs are met
• Contact center Workforce planning.

Educational Qualifications & Functional / Technical Skills

• First degree in any discipline, Graduate / Post Graduate qualification
• Customer centric, Result oriented, Leadership quality, Energetic and Assertive
• Building of CRM Reports on Sales force
• Proficient with Excel, Word & Power point
• Team Player
• Relevant Industry Experience should have planning and organizing skills
• Good interpersonal skills
• Coaching and that would result in improved individual, team performance & Customer Experience
• Excellent presentation skills to Senior and Mid-level Management

Relevant Experience:

• 10 years+ work experience in managing contact center operations either in Telco or Renewable energy in a Managerial capacity
• Sales force CRM Knowledge is a must
• Understanding of Tikal Telephony system

Other Requirements:

• Strong problem-solving skills
• Good communications skills
• A high level of accuracy
• Attention to details
• Willingness to put in extra hours when required
• Weekend availability to physically manage the contact center is required

How to Apply
Interested and qualified candidates should send their Cover Letter and CV to: careers@lumos.com.ng clearly indicating "Customer Service & Analytics Manager" as subject of your mail.

Note: That applications not received on the or before the closing will not be considered for this current opening.

Executive Assistant to the CEO at Louis Valentino Prixair 2019

Executive Assistant to the CEO at Louis Valentino Prixair

Louis Valentino Prixair [LVP] is a proud indigenous Nigerian conglomerate which operates a wide range of businesses, including Real Estate Development & Investment, Property Management, Hotel Operations, Cleaning and Laundry services, Catering services and Media. A leader in each of our sectors of business, we offer integrated and advanced solutions for customers across multiple industries.

We are recruiting suitable candidates to fill the following positions:

Job Position: Executive Assistant to the CEO
Job Location: Abuja
Job Type: Permanent

Job Description

• Reporting directly to the CEO, the Executive Assistant will provide first-class secretarial support as well as deliver highly effective and responsive administrative, organizational, and logistical services to the CEO.

Responsibilities

• Assist the CEO in conducting daily, weekly, monthly, quarterly, & annual reviews of tasks and correspondences;
• Filter emails, highlight urgent correspondence and print attachments;
• Ensure busy diary commitments, papers, and travel arrangements are managed effectively including producing a daily folder with diary, necessary papers, etc.;
• Conduct weekly diary meetings with the CEO to discuss upcoming engagements, invitations and other requests;
• Schedule on behalf of the CEO meetings between him and his direct reports and the committees and groups to which he is a member;
• Coordinate travel and accommodation requirements for local and international trips;
• Keep and maintain accurate records of paper and electronic correspondences on behalf of the CEO;
• Prepare correspondence on behalf of the CEO, including the drafting of general replies;
• Any other duties that may be assigned from time to time

Qualifications, Skills & Competencies

• Candidate must possess minimum of a Bachelor’s Degree in relevant disciplines; A master’s degree will be an advantage
• Minimum of 5 years’ experience in offering executive support as a PA, EA or a Secretary to top management
• Must be adept in the use of Microsoft Office Suite
• Must have verbal and written articulacy, professional discretion, efficiency, well-developed time management and strong organizational skills
• Ability to exercise discretion in dealing with confidential or sensitive matters is required.
• Confident and able to work on own initiative with limited supervision

Remuneration
Competitive based on experience

How to Apply
Interested and qualified candidates should send their CV to: careers@louisvalentino.net clearly indicating the Job Title as subject of the application.

Note

• All attachments should strictly be in PDF Format.
• Only shortlisted candidates will be contacted.

Click here>>> 

Telemarketers at KY AVALIR NIGERIA LIMITED 2019

Telemarketers

KY AVALIR NIGERIA LIMITED   

Job title: Telemarketer
Location: Lekki, Lagos   
 Note: We need Females only who reside within the Island.
Job role summary: A multinational company in Lekki Lagos is recruiting for telemarketers. We need someone with great personality and strong positive attitude to promote, grow and develop within our company.
Job Duties:   

• Deliver prepared sales pitch, reading from scripts that describe products, to persuade potential customers to purchase the product.
• Explain products/service and answer questions from customers.
• Obtain customer information such as name, address and reactions of prospects contacted.
• Schedule appointments for sales agent to meet with prospective customers or for customers to attend sales demonstration.
• Develop specific goals and plans to prioritize, organize and accomplish your work.

Telemarketer skills and qualifications:  

• Handle rejections
• Selling to customers need
• Professionalism
• Persistence   
• Result driven
• Motivation for sales
• HND/OND/BSC

      
The company is ready to give full training if the candidates has the zeal to work and learn.
 Send your cv to kyjobsopportunity@gmail.com  

Entry Level Welcome Desk Officer Recruitment at Advans Nigeria 2019

Entry Level Welcome Desk Officer Recruitment at Advans Nigeria

Advans is a leading microfinance group established in 2005. Advans mission is to build a model group of financial institutions to respond to the need for financial services of small businesses and other populations who have ill-adapted, limited or no access to formal financial services. The Advans Group currently spans nine countries: Cambodia, Cameroon, Ghana, the Democratic Republic of Congo, Côte d’Ivoire, Pakistan, Nigeria, Tunisia and Myanmar.

Advans created La Fayette MFB (Advans Nigeria) in 2012. The microfinance bank has eight branches, including five in Ibadan, and wants to expand its network to cover other States in the coming years. Its primary target is MSMEs that have limited access to credit and financial services.

We are recruiting to fill the position below:

Job Position: Welcome Desk Officer
Job Location: Lagos

Job Description

• Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements.
• Front office areas includes Guest Services/Front Desk. Strives to ensure clients and employee satisfaction and achieve the operating budget.
• Assists in completing financial and administrative responsibilities.

Education and Experience

• S.I.W.E.S. Application letter,
• 1 year experience in the guest services, front desk, or related professional area.

Apply here>>>

Food Concepts Plc Recruitment for Management Graduate Trainee 2019

Food Concepts Plc Recruitment for Management Graduate Trainee

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Position: Management Graduate Trainee (Restaurant Manager, Assistant Manager, Shift Manager)
Job Location: Lagos(Mainland), Lagos, Nigeria
Job Type: Full-time

Job Description

• Maintain overall quality and service standards.
• Follow up on management team shift control issues
• Develop Operations Excellence Audit action plan.
• Ensure that Health & Safety and Food safety working practices are adhered to at all times
• Financial planning
• Develop budget plans and tactics to achieve target.
• Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness using customer comment cards.
• Respond to written customer complaints on a weekly basis.
• Conduct management meetings.
• Communicate and implement national and local promotions.
• Manage the implementation of local sales building programmes
• Ensure outstanding customers' service is delivered everytime

Qualifications

• Should possess B.Sc/HND in any related field
• Minimum of 2nd class lower division (B.Sc.) or Lower credit (HND)
• Strong leadership, motivational and management skills.

Functional Competencies/Requirements:

• Inventory Management
• Strong proficiency in MS i.e. use of Excel, Power Point and Word etc
• Timeliness in updating stock records and other documentation in store
• Timeliness in accuracy of GP entry.
• Responsiveness of internal and external clients request.

Desired Personal Attributes:

• Integrity
• Pro-active self-starter
• Assertive and tenacious
• Ability to work with little or no supervision
• Highly organized and able to adapt quickly to changing 

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ICT/Digital Marketing Officer Recruitment at Pyrafield Homes Limited 2019

ICT/Digital Marketing Officer Recruitment at Pyrafield Homes Limited

Pyrafield Homes Limited - A reputable real estate and properties development establishment urgently requires suitable qualified candidates for immediate employment for the position below:

Job Position: ICT/Digital Marketing Officer
Job Location: Lagos

Qualification

• Candidates should possess relevant qualification
• Applicant should be resident at the above mentioned neighborhood.

How to Apply
Interested and qualified candidates should send their CV to: careerjob.property@gmail.com using the Job Title as the subject of the mail.
Or
Come in person with CV with past jobs to the address below:
Plot 4, Korogboji Road,
Agbara Industrial Estate,
Ajibade Bus Stop,
Off Lagos Badagry Express Way,
Agbara, Lagos State.

Call 08164319573, 08065050044