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Thursday, October 8, 2020

Loan Review Officer at Mutual Benefits Microfinance Bank Ltd. 2020

 Company Description

Mutual Benefits Assurance Plc. (MUTUAL), has evolved into a conglomerate consisting of value-adding companies with diverse interests in various sectors of the Nigerian economy through investments, strategic alliances and partnerships. Today, MUTUAL is a leading brand in the Nigerian Insurance industry and well-capitalized with a team of highly trained professionals, a respectable Board and access to the International Insurance Market.

MUTUAL is the flagship of insurance in Liberia and also runs a full-fledged insurance operation in Republic of Niger, where we commenced business in January, 2014.

At MUTUAL, we pride ourselves in delivering excellent services to all our stakeholders.

One of our subsidiaries in the financial services industry is recruiting highly experienced professional to fill the position below:

Job Title: Loan Review Officer

Location: Lagos, Nigeria


Job Description

The specific and general functions of the Review Officer are as stated below:

Review of all company loan and asset Management:

  • Monthly reconciliation of loan before deductions.
  • Ensuring full rendition of disbursement, settlement and deduction reports.
  • Collating and submitting of deduction schedule.
  • Refund of customers.
  • Identified accounts that are above sanctioned limits, pending payments and non-performing loans.
  • Generates a detailed list of non-performing loans according to severity of delinquency.
  • Ensure a second level review of loan before disbursement, settlement and deduction reports.
  • Accounting for accurate and proper document vetting, loan document scanning and transaction data capturing by the loan operators.
  • Ensure that all loans and asset products of the company are reviewed within the TAT.

Budget & performance Management:

  • Track DSEs performance at the State Level.
  • Controls expenses to meet the state budget.
  • Provides timely feedback (daily, weekly, monthly and Quarterly reports) to the Public Sector Head.

Risk Management and Capacity Development:

  • Ensure the State NPL and PDOs are within set thresholds and always below company’s average.
  • Ensures adherence to all company policies, procedures and business ethics codes are communicated within the team in the states

Relationship Management:

  • Ensure that all DSEs meet and/or exceed their monthly budget.
  • Maintains contact with key decision makers within the state to ensure high levels of client satisfaction and business continuity.
  • Manage internal relationship within the state.

Leadership and Capacity Building:

  • Delegate authority and responsibility with accountability and follow up.
  • Set examples for DSEs in areas of personal character, commitment, organizational and selling skills and work habit.
  • Conduct regular training, coaching and counseling within the DSEs in the state.

Qualifications

The minimum entry requirement for this role is:

Education: A good HND/Bachelor’s degree in Accounting, Finance or any social science field, professional qualification in a related field will be an added advantage.

Experience: Minimum of 2 years of experience in similar roles.


Additional Information

Skill, Knowledge and Abilities:

  • Advanced proficiency in the use of Excel and Accounting software
  • Ability to work independently and within a team.
  • Must have strong communication and relationship management skills.
  • Analytical skills.
  • Good presentation skills.
  • Must be able to prioritize responsibilities and must be highly spontaneous.
  • Must demonstrate high level of initiative, creativity and ability to think outside the box.
  • Good interpersonal skills
  • Strong understanding of customer and market dynamics and requirements.

State Loan Operators at Mutual Benefits Microfinance Bank Ltd. 2020

 Company Description

Mutual Benefits Assurance Plc. (MUTUAL), has evolved into a conglomerate consisting of value-adding companies with diverse interests in various sectors of the Nigerian economy through investments, strategic alliances and partnerships. Today, MUTUAL is a leading brand in the Nigerian Insurance industry and well-capitalized with a team of highly trained professionals, a respectable Board and access to the International Insurance Market.

MUTUAL is the flagship of insurance in Liberia and also runs a full-fledged insurance operation in Republic of Niger, where we commenced business in January, 2014.

At MUTUAL, we pride ourselves in delivering excellent services to all our stakeholders.

One of our subsidiaries in the financial services industry is recruiting highly experienced professional to fill the position below:

Job Title: State Loan Operator

Location: Lagos, Nigeria

Job Objective:

The Role of a Loan Operator will report to the review officers of the Public Sector of the company. His/her major responsibility is to book all the company’s retail loan product and the asset products in his/her State.


Job Description

The specific and general functions of the State Loan Operator are as stated below:

Marketing and Sales Management:

  • Determining the risk level of every application.
  • Authorizing an initiated application.
  • Follow up on authorized transactions till disbursement stage.
  • Ensuring customer(s) satisfaction at all time.
  • Deciding on the loan amount based on the Debt-To-Income-Ratio.
  • Managing of turn-around-time (TAT) on any requests.
  • Attending to customer(s)request, enquiries and complaints.
  • Verifying the authenticity of customer(s) documents.
  • Initiating loan for customer(s) within 12 hours.
  • Following up the initiated loans till disbursement stage within 12 hours.
  • Ensuring customer(s) satisfactory.
  • Reporting of daily transactions to the appropriate departments

Budget & performance Management:

  • To ensure all loans with complete documentations are treated within the stipulated TAT at the State Level.
  • Controls expenses to meet the state budget.
  • Provides timely feedback (daily, weekly, monthly and Quarterly reports) to the Head of Credit when required.

Risk Management and Capacity Development:

  • Ensure the State NPL and PDOs are within set thresholds and always below company’s average.
  • Ensures adherence to all company policies, procedures and business ethics codes are communicated within the team in the states

Relationship Management:

  • Ensure that He/she meet and/or exceed their monthly target.
  • Maintains contact with key decision makers within the state to ensure high levels of client satisfaction and business continuity.
  • Manage internal relationship within the state

Leadership and Capacity Building:

  • Delegate authority and responsibility with accountability and follow up.
  • Set examples for others in areas of personal character, commitment, organizational and selling skills and work habit.

Qualifications

The minimum entry requirement for this role is:

Education: A good HND/Bachelor’s degree in social science field, professional qualification in a related field will be an added advantage.

Experience: Minimum of 2 years of experience in sales or similar roles.


Additional Information

Skill, Knowledge and Abilities:

  • Excellent selling and interpersonal skills

  • Ability to work independently and within a team

  • Proven leadership skill.

  • Must have strong communication and relationship management skills.

  • Must be able to prioritize responsibilities.

  • Must demonstrate high level of initiative, creativity and ability to think outside the box.

  • Strong understanding of Public Sector Business.

  • Strong understanding of customer and market dynamics and requirements.

Human Resource Executive at Lagos 2020

 


Job Summary

  • Candidate will be responsible for daily HR functions and duties, implementing and administering HR policies and procedures.
Minimum Qualification: Degree
Experience Level: Executive level
Experience Length: 2 years
Job Description
Work closely with the Head of HR
Support all internal and external HR related inquiries or requests.
Develop and implement strategic plans and company goals and initiatives.
Manage and review JDs, KPIs and performance appraisals
Maintain management guidelines by preparing, updating and/or recommending human resources policies and procedures
Administer compensation, benefits, and performance management systems and safety and recreation programs
Prepare written and oral reports on a wide range of human resources related issues
Maintain digital and electronic records of employees.
Schedule meetings, interviews, HR events and maintain agendas.
Coordinate training sessions
Perform orientations and update records of staff.
Produce and submit reports on general HR activity.
Complete termination paperwork and exit interviews..
Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.

Job Requirements

Bachelor's degree in Human Resources or related course
At least 2 years of experience as an HR assistant/officer.
Effective HR administration and people management skills.
Strong decision-making and problem-solving skills.
Conduct in-house and out-door training
Full understanding of HR functions and best practices.
Ability to keep the information confidential
Good listening and organizational skills
Ability to work under pressure
Good knowledge of Ms. Office suite and the ability to develop creative decks/PowerPoint
Must be a team player with excellent leadership skills

Competencies:
Skilled in basic typing and data entry.
Attention to detail and accurate
Working knowledge of any HR application
Time management skills.
Strong planning and organizational skills with a problem-solving attitude.
Excellent communication and interpersonal skills

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