They are recruiting to fill the position below:
Job Title: Operations Performance Manager
Location: Lagos
Job Description
- Operations Performance Manager is responsible for overall performance monitoring, assessment, review and reporting of business processes and support processes in the organization.
- Establish and monitor operations performance management metrics, policies and processes
- Design, and build customized dashboards to manage and monitor interdepartmental process and third party support performance.
- Leverage expertise of Data Analysis Manager to proffer insight into supplied data
- Interpret performance data and reports to identify trends and generate appropriate courses of action
- Drive Operations Performance Analysts to provide key performance data related to products, channels and process owners.
- Monitor and Evaluate process owner performance in conjunction with HR Performance Management Executive, for necessary penalties or bonuses
- Select and effectively manage Operations Performance Analysts within the department to ensure delivery of overall targets.
- Oversees periodic Gap analysis for the different departments within the organization, to ensure continuous improvement.
- Perform a meaningful role in long-term planning and establishment of initiatives aimed at operational excellence.
- A minimum of 5 years progressive work experience in sales or marketing function
- Experience in the IT industry especially in the delivery of IT solutions
- Master's Degree is an advantage
- Leadership
- Negotiation
- Smart
31st March, 2018.
How to Apply
Interested and qualified candidates should:
click here to apply
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