DESCRIPTION
Location
: Lekki, Lagos
Summary
We seek for the ideal candidate who will be responsible for overseeing every department of our firm, ensure guests/ clients are satisfied with services provided, also to ensure smooth operations and hit maximum profit.
Responsibilities
Fully responsible for all aspects of all departments.
Support and work with all Head of Departments in all aspects of running the hospitality space.
Ensure the premises are in operative condition as per category of the unit to receive and serve the guest.
Ensure that the guests are 100% satisfied with every service provided in our clients hospitality space.
Conduct occasional inspection of property to identify damaged utility and facilitate repair of replacement.
Responsible for the overall management of operation of the hotel.
Respond to client enquiries and assist with resolution of client problems.
Set and enforce customer service standards and procedures.
Develop and implement strategies for promoting their services/brand in order to attract clients.
Carry out survey to ensure and determine customer satisfaction level.
Educational Requirements
Applicant must be a Bachelor's of Science degree holder .
Applicant must have minimum of two years experience in same position.
Only applicants living in Lekki, Ajah and its environs would be considered.
Skills:
Management skills.
Planning skills.
Customer service skills.
Ability to take initiative.
Problem solving skills.
Great communication skills.
Interpersonal skills.
Coordination
Active listening skills.
Summary
The Relationship Manager has the primary responsibility of attracting and retaining clients, day to day interaction with clients and prospects and identifying and developing new opportunities to deliver superior investment solutions
The Relationship Managers work with Corporations (private or government) by taking time to better understand their business to help optimize income / cash flow management, proper investment management thereby giving the corporation’s the freedom to pursue strategic initiatives and Deposit Mobilization.
Responsibilities
Evaluate, design and oversees our clients’ total financial plan. This includes creation and management of Assets / Liabilities, Investment Asset Allocation, and Client reporting.
Applying advanced knowledge of financial products, services and strategies to provide a holistic advice. The financial products include traditional and non-traditional investment such as:
Understanding diversified Array of Mutual funds:
Local & Offshore Fixed Income Investments / Deposit
Customized Portfolio Management Services
Conducting comprehensive reviews to analyze financial data and provide recommendations for modifications based on client’s risk tolerance, goals, objectives and individual preferences.
Qualifications
B.Sc / M.Sc / MBA in related fields
Minimum of 6 years proven experience as relationship officer in an Asset Management company
Strong communication and interpersonal skills and the ability to build and maintain relationships
A background in Deposit mobilisation
Must understand customer relationship management (CRM)
Strategic thinker and ability to analyze and solve problems quickly
Ability to work well with others and lead a team
Knowledge of maths and numbers
Attentive to detail and organized
Must be self-motivated, flexible and able to manage several jobs at one time
Method of Application
Use the link(s) below to apply on company website.
Must currently manage deposit / Investment of not less than N1BN in an Asset Management Company / Bank.
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