Job Summary
We are looking for an experienced HR and Quality
Improvement Manager to oversee the operational success of our
Domiciliary Healthcare Agency.
- Minimum Qualification: MBA / MSc
- Experience Level: Management level
- Experience Length: 5 years
Job Description
- This
position will provide leadership and strategic direction, consistent
with the overall mission, philosophy and policies of the organization,
with responsibility for achieving outcome-based performance improvements
and guiding transformative growth.
- Serving as a key member of
the Organization’s Executive Leadership Team, the HR and QI manager will
direct staff in quality improvements, effective utilization of
resources and ensuring that the financial integrity of the institution
is well maintained.
- This position requires the ability to
motivate and inspire teams, deliver quality, and financial performance;
manage multiple projects from concept to completion; ensure high
consumer satisfaction, and support connections between the
organization’s subsidiaries.
- The ideal candidate will possess
solid experience demonstrating the ability to plan effectively, manage
productively, recognize and reward positive results, thus creating an
environment and culture that enables the organization to fulfil its
mission by achieving or exceeding multiple high-priority goals.
Policies and Procedures:
- Extremely target driven and results-focused individual that pays attention to details.
- Manage
and report on the effective implementation of a marketing strategy to
maintain market relevance and promote services to increase sales.
- Research
and implement new initiatives to drive revenue, lower operating costs
while maintaining quality services that are competitive.
- Continuously improve the quality of services, client satisfaction and client retention strategies.
- Anchors all administrative services and handle all human resources matters in the company.
- Ensures
that the culture of the organization is continually reinforced and that
overall work ethics reflect the core values of the company.
- Oversee
the overall maintenance of the office premises, facilities assets and
equipment (physical work environment) and ensure that these are secure
and efficiently utilized.
Strategic Human Resources Planning:
- Design
and manage staffing strategies to ensure appropriate recruitment,
retention and succession of staff including orientation programmes;
design and implementation of compensation and performance management
systems relevant for both development and emergency contexts.
- Develop, maintain and review job descriptions, job evaluation guidelines and employment terms.
- Develop
a culture of performance management across the organization, where
staff are held accountable and rewarded for high performance.
- Carrying out periodic goal settings and appraisal exercises, and monitoring performance through quarterly reviews.
- Addressing
all disciplinary issues through the accurate interpretation of the
procedures laid out in the Human Resource Policies.
- Review and recommend to the MD the authorization of Payments, and the payroll.
- Ensure appropriate personnel files and HR documentation is maintained and secure.
Required Qualifications and Experience:
- B.Sc
with a minimum of Second-Class Honours (Upper Division) in Human
Resources, Business Administration, Marketing Law, Nursing or
Physiotherapy from a reputable tertiary institution.
- M.sc or MBA in Human Resources or Business Administration from a reputable tertiary institution.
- Minimum of two (3) years cognate management experience in a similar position.
- Membership of a relevant professional body and professional certification in HR (such as CIPM, CIPD, SHRM)
- Evidence of experience in providing human resources and administration in a reputable company.
- Master's and/or postgraduate specialisation in Human Resources or Business Administration (MBA) with specialisation in HR.
- Resourcefulness in developing the role of HR and setting frameworks for staff development within the organization.
- Competent level skills in core IT applications, particularly MS Office, EXCEL.
- Leadership
skills, including the ability to supervise and motivate qualified
professional staff with strong personal value systems.
- Extraordinary Integrity, loyalty and honesty.
- Exceptional oral and written communications skills in English
Apply here>>>
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