Massive Job Recruitment at a Microfinance Bank - Smart Partners Consulting Limited 2020

• Smart Partners Consulting Limited - Our client who runs a microfinance firm is recruiting to fill the position below:
  

  Contents

  • Open Jobs
    1. Recovery and Collection Executive
    2. Operation Officer
    3. Consumer Loan Officer
    4. Marketing and Communication Executive
  • Method of Application

  Recovery and Collection Executive

  • Job TypeFull Time  
  • QualificationBA/BSc/HND  
  • Experience 5 - 10 years
  • Location Lagos
  • Job Field Banking  
   
  Job Description
  

  • We are in need of a Recovery and Collection Executive who is to apply the different strategies as defined in the Recovery process, policy and strategy manual to have delinquent and default accounts regularized and/ or to provide credit solutions to customers.

  Responsibilities
  

  • Manage Large NPA accounts and discuss with customers on credit solutions as defined per the Collections and Recovery Process, Policy and Strategy manual to reduce the NPA exposure.
  • Ensure that documentations relative to the debts are up-to-date (Search on Asset, Security documents, property valuation reports)
  • Ensure that for all process there is a maker and checker process in preparation of vouchers, reconciliation of accounting reports and any other reporting and submission with Collections and Recovery
  • Strict adherence to the Recovery process and policies, Internal policies as well as regulatory guidelines whilst at the same time ensuring proper adoption by the Recovery team members
  • Adopt proper records management principle as defined by the bank in terms of upkeep and filing of documentation
  • Ensure that the submission timeline is respected with the no delay to internal as well as external stakeholders
  • Develop good rapport and liaison with other departments (OPC,Credit Card dept, Finance, IT, Legal, Credit Admins etc...) relative to any recovery process or activity
  • Assist and participate in Internal and External audit reviews and also contribute to management responses
  • Provide management on regular basis trend analysis of the portfolio and recommend credit measures to be applied
  • Steer meetings with Litigation team on cases where foreclosure/ legal recovery have already commenced so as to activate process
  • Regularly conduct site visits of high ticket size NPA accounts to assess the recovery scope and also define on the recovery strategy to be adopted
  • Conduct Regular meetings with legal administrators/ receivership managers to ensure cases are closed within reasonable period of time

  Requirements
  

  • Minimum BSc with at least 10 years MFB experience / Under Graduate / Post Graduate
  • At least 5-10 years banking experience
  • Experience within Credit and/or Risk
  • Experience in Debt collections
  • Understanding of BoM guidelines
  • Legal recovery knowledge as well as BPA
  • Understanding of BASEL convention will be an advantage.
  • Additional skills:
  • Communication and Listening skills
  • Negotiation Skills
  • Fluency in English and French
  • Ability to use Microsoft Office tools (Excel, Word, PowerPoint)
  • Financial - Accounting Principles & Practice
  • Credit assessment
  • MIS Analytics
  • Lending Procedures and Legal aspects would be an advantage
  • Risk Management
  • Leadership
  • Planning and Organizing
  • Team Player
  • Can do attitude
  • Innovative
  go to method of application »

  Operation Officer

  • Job TypeFull Time  
  • QualificationBA/BSc/HND  
  • Experience 4 years
  • Location Lagos
  • Job Field Administration / Secretarial  
   
  Job Description
  

  • To ensure accurately and comprehensively prepared reports on daily transactions postings and to make reports available for management use as stipulated and required.

  Responsibilities
  

  • Ensure due diligence in accounts opening procedures
  • Error-free and fraud-free posting of customers’ withdrawals and deposits
  • Attend to customers’ inquiries across the counter.
  • Cash and other transaction reconciliation
  • Account opening and updating of customers’ account details on the database
  • Perform related clerical duties as required.
  • Maintains accurate computer and paper records required by the department of assignment
  • Managing office petty cash and preparing cash count certificate
  • Maintain appropriate interpersonal relationships with employees and customers.
  • Maintenance and update of account openings and closure registers
  • Maintenance of customer mandate update.
  • Maintains customers confidence and protects bank operations by keeping information confidential.
  • Complies with bank’s operations and security procedures by participating in all dual control functions.
  • Cross sells bank’s products by answering inquiries, informing customers of new services and product promotions.
  • Statement of account rendition
  • Contributes to team effort by accomplishing results as needed.
  • Ensure effective call over of transactions
  • Perform other duties and responsibilities as may be required by the Head of Operations.

  Requirements
  

  • Bachelor's degree from a recognized academic institution in Accounting, Banking & Finance or related field.
  • Minimum of Two (4) years relevant experience; working in a Banking or Microfinance bank setting
  • Good knowledge of Microsoft office suite
  • Good knowledge of Bank one software
  • Basic Book Keeping and Accounting
  • Treasury Management
  • Relationship Management.
  go to method of application »Method of Application
  
  Interested and qualified candidates should send their CV to: talent@smartpartnersng.com using the "Job Title" as the subject of the mail.
  

  Consumer Loan Officer

  • Job TypeFull Time  
  • QualificationBA/BSc/HND  
  • Experience 2 years
  • Location Lagos
  • Job Field Banking  
   
  Job Description
  

  • We are in need of a consumer loan officer to evaluate, authorize approval or deny loan applications for people or for business.
  • You will act as liaison between customers and our financial institution and you will help qualified applicants acquire loans in a timely manner.

  Responsibilities
  

  • Evaluate credit worthiness by processing loan applications and documentation within specified limits
  • Interview applicants to determine financial eligibility and feasibility of granting loans
  • Determine all applicable ratios and metrics and set up debt payment plans
  • Communicate with clients either to request or to provide information
  • Justify decisions (approvals/rejections) and report on them
  • Complete loan contracts and counsel clients on policies and restrictions
  • Update job knowledge on types of loans and other financial services
  • Maintain and update account records
  • Assess customer needs, explore all options and introduce different types of loans
  • Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
  • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
  • Operate in compliance with laws and regulations and adhere to lending compliance guidelines

  Requirements
  

  • Minimum of 2 years Proven working experience as a loan officer in top leading MFB
  • Familiarity with computers and banking applications/software
  • Solid understanding of direct/indirect lending products and practices
  • Excellent communication and interpersonal skills
  • Customer satisfaction orientation and sales competencies
  • Ability to work in a goal oriented environment
  • BS degree in Finance, Economics or a related field
  go to method of application »Method of Application
  
  Interested and qualified candidates should send their CV to: talent@smartpartnersng.com using the "Job Title" as the subject of the mail.
  

  Marketing and Communication Executive

  • Job TypeFull Time  
  • QualificationBA/BSc/HND  
  • Experience 2 - 3 years
  • Location Lagos
  • Job Field Media / Advertising / Branding  
   
  Job Description
  

  • We are in need of a Marketing & Communications Executive will work directly under the COO and will be contributing to and implementing the Company’s marketing and communication strategy.

  Specific responsibilities include (but are not limited to):
  

  • Together with the COO, establishing a marketing and communication plan
  • Maintaining business relationships with our merchant partners
  • Regularly developing communication materials
  • Monitoring and managing the marketing needs of our branches
  • Performing market research and client satisfaction surveys, and analyzing the data
  • Contribution to the definition of new products
  • Staff training on Marketing, Sales and Customer satisfaction
  • Organizing promotional and CSR events, and communicating about them
  • Maintaining and updating the company’s website and social media pages

  Skills
  

  • Bachelor Degree (Preferable HND or Degree in Marketing)
  • Good command of Microsoft Office
  • Accurate and detail oriented person
  • Detail-orientednd able to respect deadlines
  • Good people skills
  • Excellent communication and writing skills in English and Burmese
  • 2-3 years experience in a marketing position
  • Graphic design skills and ability to use graphic design software are a plus
  Method of Application
  
  Interested and qualified candidates should send their CV to: talent@smartpartnersng.com using the "Job Title" as the subject of the mail.